Discussions

[RobRobinet]

Is it possible to delete the roku account on a TV and add your own new account? 

[andyross]

If you have access to the original account on the Roku website, you can try removing it from the device list. Not sure if that will prompt it to ask for a new account.

Otherwise, a factory reset may be the only option.

[RobRobinet]

I do not have access to the original account. I'll try a factory reset. Thank you.