Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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RokuTakashi
Community Moderator
Community Moderator

Re: want Apple TV Plus - not Apple TV Plus screener

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Hi, @Caseygt1946 

Thanks for posting, and welcome to the Roku Community.

We appreciate your inquiry regarding the Apple TV app on your Roku device, and we would be glad to assist. We would recommend updating your Roku TV for the Apple TV to be fully supported. Kindly refer to the instructions below:

Follow the instructions below to manually check for software and app updates.

  1. Press Home on your Roku remote
  2. Scroll and select Settings
  3. Select System
  4. Select Software update
  5. Select Check Now to manually check for updates
  • Tip: The System update screen displays the current software and build version, along with the date and time of the latest update.

If there is new software available or there are updates for your apps, then your Roku device will download and install them automatically and once completed, your device will reboot.

We hope this works, and keep us posted on what you find out.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
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TMcFLY
Newbie

Re: want Apple TV Plus - not Apple TV Plus screener

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Also does not work on my Sharp Roku tv. Only option available is “Apple TV+ screeners”.. very annoying… and yes it’s updated… and yes we know how to search for apps…

RokuRiamie-D
Community Moderator
Community Moderator

Re: want Apple TV Plus - not Apple TV Plus screener

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Hi @TMcFLY,

Welcome to the Roku Community!

We are here to help you with your concern about not getting the Apple TV Plus application on your Sharp Roku TV. We would be more than happy to help.

We would like to inform you that Apple TV Plus can be accessed on Roku devices via the Apple TV app. To find Apple TV Plus, simply search for the Apple TV app instead of looking for Apple TV Plus directly. This will allow you to enjoy all the content available on Apple TV Plus through the Apple TV app on your Roku.

We hope you find this information helpful.

Cheers,
Riamie

Riamie D.
Roku Community Moderator
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Re: want Apple TV Plus - not Apple TV Plus screener

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This doesn't work. My TV cannot access the Apple TV+ app either.  Only the screeners app.  Your fixes don't work

renojim
Community Streaming Expert

Re: want Apple TV Plus - not Apple TV Plus screener

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@Mollyann1219, where are you located?  All apps are not available in all regions/countries.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Bruttus
Newbie

Re: want Apple TV Plus - not Apple TV Plus screener

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Did you find a solution? I am having the same issue. But in the other room in my house, it's on my other tv!!! WTF?

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jheymach
Channel Surfer

Re: want Apple TV Plus - not Apple TV Plus screener

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No, there is no solution.  Roku has decided not to support older models.  So my Roku tv doesn't get the Apple+ app, but my Roku device (newer) gets the app.

It stinks.

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atc98092
Community Streaming Expert

Re: want Apple TV Plus - not Apple TV Plus screener

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This is not Roku being unsupportive. Apple is responsible for the AppleTV app on Roku devices, and they have sole control over what devices it's permitted on.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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Bruttus
Newbie

Re: want Apple TV Plus - not Apple TV Plus screener

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How old is too old? Mine is only a few years old. BTW that is a bunch of **bleep**!!

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Bruttus
Newbie

Re: want Apple TV Plus - not Apple TV Plus screener

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That is a bunch of dung. Im not buying that. That makes zero sense!!!

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