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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

i am getting a error message on the fox now app


you have exceeded your account limits for this service .... anybody ever gets this message on the fox now app an if so how do u fix it ? .... i got great internet connection so i no it aint that

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Community Streaming Expert

Re: i am getting a error message on the fox now app

This is telling you that you are attempting more simultaneous connections to your account than your account permits.  This would count all means of access, both various devices, and web access via computers.

Having said that, this seems to be a problem at Fox's end.  I had a similar problem several weeks ago accessing my Big Ten account which is accessed through Fox Sports even though I had zero other active devices attempting access.  The problem cleared up after a few days. 

Fox seems to have more problems managing their streaming efforts than most other providers do.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

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