Channels & viewing

[RokuCarly]

This is acknowledged, @Ostap.

Rest assured, we will coordinate this with the appropriate Roku team to further investigate. Once we've been notified of updates, we will make sure to let you know. In the meantime, you can try to highlight the YouTube channel tile and press the star (*) button on your remote to update it. 

Your patience and understanding are highly appreciated as well.

Best regards,
Carly

[Ostap]

“In the meantime, you can try to highlight the YouTube channel tile and press the star (*) button on your remote to update it.” — I'm on the latest version of the YouTube app, and no updates are available now. Still experiencing the same issue.

[RokuCarly]

Thanks for trying, @Ostap.

We have already coordinated this with the team and this is currently in the process of investigation. No worries! We'll find you the best resolution possible.

Best regards,
Carly

[RokuCarly]

Hi, @Ostap!

We've been notified of updates from the team and we'd like you to try and connect your Roku Premiere+ to an alternative network connection to see if the same issue persists. Perhaps a mobile hotspot would do. 

Keep us posted on the results!

Best regards,
Carly