Channels & viewing

[tdel1]

I have a Roku Ultra and You Tube TV.   About twice a week, when I select You Tube TV from the home screen I have to re-sign in to my You Tube TV account...The Roku Device does not recognize my account.  Is this a problem with Roku and if so, is there a solution?

[RokuJanadeeK]

Hi @tdel1,

We understand the issue you're having with this streaming app. We're happy to help.

Have you already performed a channel reboot with this app by following the appropriate sequence? Remove channel > Perform System restart > Add channel.

If the issue persists, please let us know so we can assist you further.

Regards,
Janadee

[tdel1]

Tried that, it did not help

[RokuJanadeeK]

Thanks for the update, @tdel1.

As per checking on your account, we believe you're currently subscribed directly to the provider. That being said, we highly recommend you reach out to them directly and inquire further about their app's functionality. As this issue may be known on their end, they may be able to provide additional troubleshooting steps.

Let us know if you have other inquiries.

Regards,
Janadee