Channels & viewing

[LalloAido]

Why has Roku dropped Gaago

[RokuMary-F · Accepted solution]

Hi @LalloAido,

Thanks for your first post in the Roku Community!

We can certainly understand your inquiry about accessing the GAAGO channel on your Roku device. 

Please be advised that the GAAGO channel is available in the US region and can be found in the Roku search on your Roku device and on the Roku channel store online.

You may refer to this link: GAAGO | TV App | Roku Channel Store | Roku

We hope you'll find this info useful. Let us know in case you've still got any questions.


Best regards,
Mary

[LalloAido]

The app still appears on the Roku menu however it is no longer supported. Why is that ??

[RokuMary-F]

Hi @LalloAido,

Thanks for following up.

We understand you are having difficulties accessing the GAAGO channel.

A few questions here to better understand what you're experiencing:

1. Where are you currently located?
2. Are you being prompted with an error message?
3. Do you recognize the Roku account that is linked to your Roku device by going to Setting > System > About?
4. What Roku model device are you using?

With more information, we will be able to assist you further.


Best regards,
Mary

[LalloAido]

Currently in Chicago, Illinois. The message states "this app is no longer supported" So is it Roku that no longer supports GAAgo or is it GAAgo that no longer supports Roku ? My system is all up to date !

[Strega]

Gaago said they dropped Roku support:

https://mailchi.mp/674a5bb35062/important-service-notice-roku-customers-566430?e=eaacbbf41e