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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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MarGu
Level 7
Saturday

Why can’t I watch Global TV on my Roku?

I have Shaw (Canada) internet. Why does it say I can’t watch Global?

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3 REPLIES 3
Strega
Level 18
Saturday

Re: Why can’t I watch Global TV on my Roku?

Does it say anything more specific than you can't watch?  For example, does it want you to login to a TV provider? 

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MarGu
Level 7
Saturday

Re: Why can’t I watch Global TV on my Roku?

It says the global app is installed but “you are not subscribed to this channel”

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RokuKarla
Community Moderator
Community Moderator
Saturday

Re: Why can’t I watch Global TV on my Roku?

Hi @MarGu 

Thanks for reaching out here in the Community!

For more information about that channel's authentication and functionality, you'll want to contact Global App support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.


Regards,
Karla

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