Channels & viewing

[hanh]

When I would tap on the movie upgraded, it wouldn’t play, but a documentary would. Every time I tried there would be a documentary that’s about school. I even tried watching on my phone, but the same thing happens.

[AvsGunnar]

@hanh 

Occasionally there will be an error in the Search results.

You can watch Upgraded on Prime Video (and Prime Video with ads) and this title plays correctly.  Prime currently offering 30-day free trial. (Sign up with Prime, then install on Roku device from Roku Streaming Store).

https://channelstore.roku.com/details/afbca04cc0e1c93a2ea8f3382b56172c/prime-video

With the removal of Freevee, this free content has now been placed into the Prime Video channel/app.  You will notice a little locked icon in any content that requires a Prime account, while other videos without the locked icon can be viewed without an account. (unfortunately, Upgraded requires an account).

[makaiguy]

I get the same result when trying to view "Upgraded" on The Roku Channel.

Paging Roku employees @RokuAustin, @RokuERey, @RokuMaryEF, and any other moderators for follow up.