Channels & viewing

[Rexini]

My roku premier in the living room (don't bother - only the wired rokus are any good) won't even give me the option to remove only move. And they're playing ads on my paid subscription. It said I was ad free after I checked when I started seeing ads FOR ST. JUDES! I cancelled on the spot but I can't remove it!

Shameless money grubbing twats.

[RokuTakashi]

Hi, @Rexini 

Thanks for posting, and welcome to the Roku Community.

We understand your concern with the Weather 4 Us app on your Roku device regarding a paid subscription that shows ads, and we're here to provide you with information regarding this matter.

Please note that the content offered by an app, including ads, features, and subscriptions, is directly managed by the channel provider. The Weather 4 Us app provides the content and the ads shown while you stream on its app. Thus, you need to reach out to their support and inquire further.

You can reach them at Weather 4 Us

In addition, you can remove an app with an active subscription. To remove an app with a subscription from a Roku device, you must first cancel the subscription: 

1. Press the Home button on your Roku remote
2. Highlight the app you want to remove
3. Press the Star (*) button on your remote
4. Select Manage subscription
5. Select Turn off auto-renew

We hope this helps, and let us know if you have further concerns or inquiries.

Thanks,
Kash