Channels & viewing

[Goldenapplelady]

Hello. I changed my payment method but cannot get into Roku on my tv.  When I try to watch YouTube tv it tells me to update payment.   I did. But still cannot get in

[RokuRiamie-D · Accepted solution]

Hi @Goldenapplelady,

Welcome to the Roku Community!

We understand that you already updated your payment method, but you're still getting an error message "Update Payment Method" on your Youtube TV app. We would be more than willing to assist you with this.

Let's see if this will work for you.

• Check for updates on the YouTube TV app:

1. Highlight the channel
2. Press the Star (*) button on your Roku remote
3. Select Check for updates

• System restart - Settings > Select System > Select Power. If you do not see a Power submenu, skip to the next step > Select System restart.

We hope to get this sorted out soon.

Cheers,
Riamie