Channels & viewing

[ostroffjh]

All my searching implies I should be able to watch NBC News live on roku.com, but when I search and select it, it says it does not support Firefox on Linux.  There is a link on that page which says it will show supported browsers.  Unfortunately, it takes me to the main "Find something to watch" page which does not mention anything about supported browsers.  In fact, now, if I search for NBC News, and click on NBC News Live in the results, it just takes me back to "Find something to watch."  Maybe they have reasons not to make it available, but I would hope/expect them to at least have the courtesy to say so, instead of leading me around in circles.  Note I HAVE installed the NBC News App, but it didn't make any difference here.  Perhaps it only applies to watching on my Roku device.

Am I missing something, or it this just not possible?

[RokuEmmanuel-D]

Hey, @ostroffjh.

Thanks for reaching out here!

We understand that you're having trouble streaming NBC NEWS Live on the web.

If you need more help, it's a good idea to reach out to the channel provider to see if the channel is available on other platforms. They can fill you in on how to access the service and share some handy tips. 

We hope you'll start streaming soon!

Best,
The Roku Community Team

[AvsGunnar]

@ostroffjh 

Try enabling DRM under your Firefox Settings. (disabled by default in Firefox on Linux).

You will likely then need to clear your cache/history, close Firefox, and then relaunch Firefox.

For some reason, you just get a "Not Supported Broswer" error message when using Linux if DRM is disabled rather than just being a message to enable DRM/Widevine.

Of note, if you get a random DRM error when trying to watch something, sometimes just closing Firefox and starting it back up will get the channel to start playing for the online Roku Channel.