Channels & viewing

[gw33]

Lost access to TBN channel.  Network connection reset.  Software updated.  System restarted.

No resolution to ticket # 10114108 after seeral agent assist calls.

[RokuERey · Accepted solution]

Hi @gw33,

We appreciate you for reaching us here in the Roku Community!

If you are experiencing channel authentication issues, it is best to report this to the channel provider directly. If basic troubleshooting steps do not resolve the issue, the channel team may need to update the channel to address the problem. It's important to note that Roku only hosts the channels provided on the platform.

You can contact them here at TBN+ Customer Support.

Best regards,
Rey