Channels & viewing

[toddar]

Definitely not fixed here either.  This should not be marked as "Solved".

Not as frequent but also noticed it over on 372.  Is this an AMC thing?

Hey Roku everybody here deserves an explanation.

[X8]

You bet ... it's still not fixed!  No improvement at all.

Do any of their executive staff ever read these boards?

If any of you do ... JUST AN FYI ... None of your customers like being lied to, and treated with disdain.

Thought you guys might need to be told that, but ... who knows ... Maybe you all do? 

[RokuERey]

Hello Community users,

Thank you for updating us on how things are going. We apologize for any inconvenience this may have caused you. We have reported this issue to the appropriate Roku team and will keep you updated in this thread with any developments.

We appreciate your patience and understanding.

Best regards,
Rey

[Alphalobos1]

I guess I'll give z nation a try 🤣

[Device1]

In thinking this is deliberate by roku. Whatever forces that might be im thinking AMC asked for this so we would get frustrated and buy the subscription to AMC plus. Not going to happen here my friend.

[Emissary35]

Roku's empty assurances of how this issue was sent to 'the appropriate Roku team' to be fixed does nothing to make customers feel better. Because that's been said several times over the past couple of weeks with no positive results to show for it.

Whatever Roku team is responsible for fixing this, are they on an extended vacation? Or are they just unable to fix the problem because it's beyond their abilities? This is a really bad look for Roku when it's several weeks later and they can't even figure out how to correct a video stream.

Maybe Roku needs smarter people working for them. Or just ones that are more motivated because they actually care about the customer feedback.

Maybe it's time to hire an alternate 'Roku team' who can get the job done, because the current team leaves much to be desired.

[Parks5150]

Lol, that wouldn't surprise me. We had AMC+ for a little over a month and canceled. Even a measly 5 bucks is too much.

[JEC71071]

Stop blowing smoke up our asses and fix the **bleep** problem or should we dump Roku in the garbage?

[toddar]

Happens more frequent now on 372.  Can't find anything wrong on my end.  What's going on Roku?  These channels used to be smooth.

[WalkingDeadHead]

The blacking out crud continues as per the norm now?!? It did go to a black screen totally black no sound etc the channel was removed shortly afterwards. For about 2 days ish? Came here posted about it and really hoped it was "being fixed" it came back and * drumroll* please...Same stuff different day 🙄 😣😒 Black screen every five minutes you'll see it 65-75% of that 5 minutes..... ROKU PLEASE FOX THIS PROBLEM CORRECTLY