Channels & viewing

[Mirkec1955]

atp tennis channel not working on ROKU ERROR MESAGE.

[RokuKariza-D]

Hey @Mirkec1955

We're here to help!

Could you tell us the error message you're receiving? Does the issue only occur in the Tennis channel or across other channels installed on your Roku device? 

If you haven't tried yet, you can remove the affected channel and then re-install it. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Keep us posted.

All the best,
Kariza

[Billdemart]

Kariza I’ve tried all of that on 3 different Roku TVs and it doesn’t work.  Tried everything.  It must be an issue with Tennis Channel. 

[RokuNimfa-C]

Hi @Billdemart, 

Thanks for posting in the Roku Community.

We're sorry to hear about the issue occurring with the Tennis Channel. If you are still unable to play videos from one channel after attempting the suggestions above, videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help. 

Channels on Roku are maintained by the channel developer themselves. In this case, there's likely an issue within that specific channel that needs to be addressed with an update from the channel developer.

You can reach them here: Tennis Support


Regards,
Nimfa