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waywardfarm
Reel Rookie

Television shows are in the wrong language

All of a sudden my favorite or frequently watched series (shows) are in Spanish. I have everything set up for English, this just started several days ago..I have went over every setting and don't understand. There is no way to email or contact Roku apparently, this is my first Roku television as well. Please help 

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3 REPLIES 3
RokuCarly
Community Moderator
Community Moderator

Re: Television shows are in the wrong language

Welcome to the Roku Community, @waywardfarm!

We appreciate you reaching out for support about the audio availability in your favorite series. No worries; we'll look into this further.

Before we proceed, could you please let us know the specific series you are having this issue with? Perhaps you could provide us the title and on which app you are currently streaming this from so we can take a closer look. 

We'll be anticipating your update. 

Best regards,
Carly

Carly Y.
Roku Community Moderator
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waywardfarm
Reel Rookie

Re: Television shows are in the wrong language

Mountain men and swamp people just random episodes in different language (Spanish)

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RokuCarly
Community Moderator
Community Moderator

Re: Television shows are in the wrong language

Hi, @waywardfarm.

Thanks for letting us know the title of the series you are referring to. In order for us to further investigate, could you please clarify if this is two separate series

Also, are you streaming this via The Roku Channel

Keep us posted!

Best regards,
Carly

Carly Y.
Roku Community Moderator
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