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BLITE
Newbie

TCL GoggleTV closed captions on Roku App

Same question (sorta) - 

I just can’t turn captions ON.  Like the original poster, I can see Captions Styles, but nothing that turns captions on and off.  Also nothing that says “Accessibility.”

Does anyone else have a Google TV-based TV and use the Roku app?

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RokuJharra-Q
Community Moderator
Community Moderator

Re: TCL GoggleTV closed captions on Roku App

@BLITE 

Thanks for posting this! Just checking—do you have a Roku device connected to your TV? If you do, I can share how to quickly turn the captions on and off.

Here's how

  1. Press Home on your Roku remote
  2. Scroll and select Settings
  3. To open the Captions menu, select Accessibility. If Accessibility is not listed, select Captions.
  4. Select Captions mode and choose when captions appear
    • Off–captions never appear
    • On always – captions always appear (when available from the service provider). When service providers use their settings, closed captions are activated within their channels.

Let us know how it works out!

Roku Community Team

Jharra Q.
Roku Community Moderator
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makaiguy
Community Streaming Expert

Re: TCL GoggleTV closed captions on Roku App

@BLITE-

You are using a Google TV.  Don't be confused by others who respond as though you were viewing on a ROKU device which has Roku device controls.

On the web version of The Roku Channel, while viewing a program you can access CC controls by tapping on the display then tapping on the appropriate icon below the time line.  I have no Google device to check, but on your Google TV the controls may be similar.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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