Help

Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
MattPaczka
Newbie
‎03-20-2025 02:16 PM

Roku 3820EU Amazon prime install

How can I install Amazon Prime app on my Roku 3820EU? It is not listed in the Streaming Apps menu. I do not have a search function on my Roku neither (how can I add it?). My software version is 14.1 and my device ID is S09241DLPE0J.

Labels (1)
0 Kudos
Reply
1 REPLY 1
renojim
Community Streaming Expert
‎03-21-2025 12:08 AM

Re: Roku 3820EU Amazon prime install

Where are you located?  Some features and apps will not be available in regions/countries Roku doesn't officially support.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Reply
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.