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bach3
Streaming Star

Missing text in the interface for multiple apps

I'm missing text again across multiple apps, the same issue I reported here:

https://community.roku.com/t5/Issue-Tracking-Board/Missing-characters-in-text-boxes/m-p/975019#M3330

It's the interface only, not video playback, but it makes it difficult to see video titles. Please fix this.

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2 REPLIES 2
RokuJharra-Q
Community Moderator
Community Moderator

Re: Missing text in the interface for multiple apps

@bach3 

Thanks for letting us know about this issue. We’d like to look into it more so we can help you out.
 
Please provide the following information:
 
  • Device info (Settings > System > About)
  • Tracker and GC (Home 5x, Back 5x)
  • Which specific app(s) are affected? (Is this the only app affected?)
  • A picture of the TV screen
  • When did the issue happen?
Roku Community Team
Jharra Q.
Roku Community Moderator
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bach3
Streaming Star

Re: Missing text in the interface for multiple apps

Happens across the entire device: every app, and the Roku interface. Been happening the past week or so.

Here is the ESPN app, showing some missing text, and the Issue Report Tracker:

IMG_0233.JPGIMG_0236.JPG

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