Hi @Fwill,
Welcome to the Roku Community!
Can you please specify the issue you are experiencing? What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV) Are you encountering any error codes or messages? In addition, what troubleshooting steps have you already taken to try to resolve the issue?
With more detailed information, we will be able to assist you further.
All the best,
Chel
Jecheal R.
Roku Community Moderator