Channels & viewing

[wjsawyer]

when logging into Streaming apps will ask if default email I signed into roku on, if not same email am constantly logged out of that account each time exit app. any way to figure out why if not roku singed in email (default), logs out each time?

[RokuTakashi]

Hi @wjsawyer,

Greetings and welcome to the Roku community!

Thanks for letting us know about this and reaching out for support. May we know what specific channels are affected by the issue you've mentioned to us? Is this the first time you've encountered this? Further, we recommend trying a system restart to see how this helps. To do this, navigate to Settings > System > Power (skip if no sub-menu) > System Restart.

We look forward to hearing back from you,

All the best,
Kash