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HBO MAX does not return to same location when I pause. How can I fix it?

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Community Moderator
Community Moderator

Re: HBO MAX does not return to same location when I pause. How can I fix it?

Hi @dancecrzy,

Greetings from the Roku Community!

We understand you're having a problem with the Max app. We're happy to help you. Please try these troubleshooting steps below:

  • Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
  • Restart your Roku device: Press home on your Roku remote, select settings, select system, and system restart.
  • Re-install the channel: Scroll down to search, put the name of the channel or app, highlight the channel, and select add channel.

If the problem still persists, please keep us posted.

All the best,


Roku Community Moderator
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Roku Guru

Re: HBO MAX does not return to same location when I pause. How can I fix it?

This channel has always been problematic when it comes to searching, etc and is slow as molasses. When it migrated from HBO to Max, there wasn't any improvement either. I have a high speed wired connection and it still sucks when browsing etc. Audio volume tends to be lower than others too.

Power User (film maker)
Mill Valley, CA

Roku Ultra 4800R; LG OLED55B7A, ONKYO TX-NR636, Panasonic Blu Ray, Definitive Studio Monitor 450 (L/R), Definitive LCR 2000 (center), Definitive 10" sub-woofer, Definitive surrounds. Motorola MB8600 modem. Asus RT-AX68U WiFi 6 router. Western Digital Power Line network adapters
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