Channels & viewing

[SteveMary]

Why do I get this message on my television when trying to stream Marquee Sports Network?  I cannot access Marquee programs on either of my two televisions.

[RokuJechealR]

Hi @SteveMary,

A warm welcome to the Roku Community!

We understand you are having an issue when playing a channel. We would like to know the issue you've been having with your device so we can offer you some help. Would you mind elaborating on the issue you've been experiencing? What is the specific error message that you received? In addition, what troubleshooting steps have you taken so far to resolve the issue?

With more detailed information, we will be able to assist you further.

All the best,

Chel

[super10]

I have the same error in the title, my credit card was billed a couple of days ago, how do I correct this?

[Jeff623]

I have the same issue! Just renewed subscription yesterday and it does not work!

[dmw71]

Same right now.

The Marquee app works on my iPhone and iPad, so the error is almost certainly with the Marquee app on Roku devices.

The exact error message is as the original poster stated:

”ERROR: tv3 DTs end point denied authorization.”

 It is encountered when attempting to launch any saved videos or view live content (e.g. game two of the double header, which is currently in progress). 

[dmw71]

Additional details:

1) Confirmed Marquee Sports Network app is up to date; no updates available. 
2) Confirmed Roku software is up to date; no updates available. 
3) Restarted Roku device; issue persists. 

[gregger77]

Same exact problem here. Why no follow through from Roku on this thread? Worthless chat bots.

[gregger77]

Okay, I got through to Marquee Sports Network, and they said to log out of your account, and then log back in again. You have to make sure to hit "Sign Out."

So I did that, and that cleared up the problem. I'm streaming again.

FYI. Take care.

[dmw71]

I was just going to log in and share the same.   From Marquee:

”Response By Email (Erik) (09/02/2023 04:11 PM)

Hello David,

Thank you for contacting Marquee Sports Network Support.

We appreciate you reaching out to us with your feedback regarding the issue Error: Tv3 Sts End Point Denied Authorization.

To fix this issue what you will do is  Sign out and then Sign in /Log in . Then you can watch videos or live games.”

[Jeff623]

It worked! Probably the one thing I did not try. Thank you!