Channels & viewing

[GPCornell]

Only on the Home setting getting multicolored geometric patterns instead of pictures in the channel boxes.

I bought a new TV thinking that was it but it happens on the new onw too.

[RokuJanadeeK · Accepted solution]

Hi @GPCornell,

Thanks for reaching out to the Roku Community. We'd like to investigate and try to help.

To better understand this concern, kindly provide us with the following information:

• When did you start having this issue?
• What specific Roku device is this? (Go to Settings > System > About.)
• A photo of the "pattern" you're referring to.

Additionally, kindly perform the following steps below to check if they will help with the issue:

1. Press Home on your Roku remote.
2. Scroll and select Settings.
3. Select System.
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System Restart.

Kindly keep us posted.

All the best,
Janadee