Channels & viewing

[RokuJechealR]

Hi Community users,

Thanks for reaching out here in the Roku Community!

We can understand your concern about the Spanish ads that you are seeing on the Roku device. We're sorry for the inconvenience this has caused. We understand that the ads displayed may not always meet everyone's preferences or expectations. However, we make efforts to ensure that offensive images and content that may be disagreeable to Roku users are avoided.

We'd be more than willing to further review this commercial concern you've mentioned. May we know where you are seeing the Spanish ads? Is it from a specific channel or inside The Roku Channel? Since when have you been facing this issue? If possible, kindly provide us with the name of the commercial and give us further information about it so we can assess your concern better.

We look forward to hearing from you and looking closely into this issue.

All the best,

Chel

[Jerrylopez]

You know the ads you are airing. You don’t need us to tell you what they are. We have complained and you do not care. You already sold us your device and added to your bottom line. You are not the only streaming service to choose from. I will be switching to another and strongly encourage everyone offended by your decision to do the same. If you think all the illegals will buy your device then you are delusional. They need a job first. I’m done with you ! 

[motoderf]

Yea stop the Spanish ads!!!

USA  language is English !!

[jmboku]

People should not be forced to "get used to it" That is the "entitlement" mentality and is just plain wrong and insulting!

ROKU is just too lazy. ROKU can easily develop software that can filter Spanish language content out for those users who have selected English as the preferred language. Also NO! Other platforms do NOT randomly provide Spanish language content. The other platforms know how to filter content correctly. So PLEASE ROKU, write your software to filter out Spanish language content. 

[jmboku]

ROKU, I understand "You would be more than willing to further review this commercial concern"

BUT SERIOUSLY? You actually don't even know where these Ads are running? That is pathetic.

How does your Advertising Dept or your Advertisers track where and how effective your advertising is. I  believe your Advertising Dept KNOWS these statistics.

So do NOT ask your customers to do your homework for you!!! Wow, how naïve can you be?

Talk to your own Departments and figure it out NOW!!!

[MrXxx]

[prostockpromod]

I am American and speak English, I don't want foreign language commercials

[SerenityNow]

He said: 

“Look at all the English speakers who think they were here first.”

He likes to argue it seems & is bothered by others commenting that they would prefer their content be in English. 😎😊

[LilMama54]

The answer is obviously spot on because every single channel + Sling is now showing mostly Spanish commercials; I swapped to streaming to avoid commercials but still have to watch a bazillion commercials but now they are in a language I don’t speak or understand. No offense but if I move to another Country I’m going to try my best to use their language not expect the entire Country to cater to my language. Just sayin’

[Anonymous]

Forgive me but, I just don't understand the anger from an ad in a different language. Me? I have at least 100 more important things to be concerned about.  So an ad is in Spanish? I literally could not care less about it. You like ads that much? How about hit the TV's mute button. Then you don't have to hear it.