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Alnovander
Newbie

Spotify not playing songs I select

When I am in Spotify and trying to select a certain song (it’s not on shuffle) it will jump to a different song. Like I’ll select, Some Nights to play from the “Songs to Sing in the Shower” playlist and it will jump to 9 to 5 instead. It happens in other playlists too but that’s just an example. I’ve deleted and reinstalled the app. Got rid of other apps to see if it’s slowing it down. Restarted my Roku. I’ve tried everything. I’m assuming it’s with the Spotify app and needs a bug fixed but I’m wondering if anyone else is having this issue. 

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3 REPLIES 3
RokuTakashi
Community Moderator
Community Moderator

Re: Spotify not playing songs I select

Hi @Alnovander,

Greetings and welcome to the Roku Community!

Thanks for sharing this information with us, and we understand that you've encountered some channel issues with Spotify. We certainly advise you to reach out to the channel directly and let them know about your experience since channel providers maintain their channels on the Roku platform. 

For more information regarding Spotify support, kindly refer to this link: Support - Spotify

We hope the best for you.

All the best,
Kash

Takashi O.
Roku Community Moderator
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Re: Spotify not playing songs I select

I've been experiencing a frustrating issue with Spotify lately – when I select a specific song in a playlist, it inexplicably plays a different track instead, even when shuffle is turned off. I've gone the extra mile, deleting and reinstalling the app, clearing up storage on my device, and even restarting my Roku, but the problem persists. It's quite baffling, and I suspect it might be a bug in the Spotify app that needs fixing. I'm curious if anyone else has run into this problem. On a related note, has anyone tried using free no jailbreak Spotify++ for iOS as a potential workaround?

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RokuTakashi
Community Moderator
Community Moderator

Re: Spotify not playing songs I select

Hi @eileenquall,

Thanks for posting, and welcome to the Roku Community with your first post.

This seems like an issue with the Spotify channel itself, and we appreciate your efforts and time taken to resolve the issue. As previously mentioned in this thread above, you may want to contact Spotify's support directly to resolve this. Also, their contact information was also included in the previous comment.

Regards,
Kash

Takashi O.
Roku Community Moderator
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