Same issue for me since 2021 when I got my Roku. Sky News LIVE TV has never worked for me. Probably because we’re geographically locked out, but who knows. Roku must have a contact for the Sky News app and I’m assuming they’d be able to contact someone their to help resolve an issue we all seem to be having, at least from Canada.
An error message similar to “LIVE TV not available from your geographic region” would be better than the existing “Something went wrong” “There was an error in the HTTP response. This could mean that malformed HTTP headers or an HTTP error code was returned.”
No wonder we’re frustrated with the ‘did you try rebooting it?’ like, support response we’re getting.