Is that really a "Problem solved"? So, I have an onn. TV from Walmart. Never had an issue streaming Sirius XM through it until the "update" rollout a few weeks back. Now same issue as everyone else in this thread - shuts down after 20 minutes. So, the "solution" is to purchase an onn roku stick to plug into my onn smart TV and use the stick for SiriusXM?!? That's like if the radio in my car didn't work and the solution was to plug in an external radio and use that. I purchased a smart TV so that I would not have to use a stick.
They need to fix this issue. I called. I explained the whole situation and also explained that there is a 25 page thread about this issue in the Roku community site. I get this response, "I understand you are having an issue with your streaming signal, would you like us to resend the signal?". No, listen again, very carefully...I explain again. I get "Would you like us to send you instructions on how to reset your password?". At this point I realize that the customer service is basically useless and hang up.
