Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
JimBob
Binge Watcher

Shows on Roku channel won't automatically play next episode anymore

Jump to solution

It used to play the next episode automatically, but now it goes to a dark screen. I have to back out of the show and play the next one manually. It happens no matter which show I watch. 

0 Kudos
2 Solutions

Accepted Solutions
RokuKarla
Retired Moderator

Re: Shows on Roku channel won't automatically play next episode anymore

Jump to solution

Hello @JimBob

Thanks for reaching out here in the Community!

In some cases, removing the affected channel and then re-installing it may help. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > System restart > Restart.

For detailed instructions, refer to this Support link: How to resolve a channel playback issue 

Let us know how it goes!


Regards,
Karla

View solution in original post

0 Kudos
JimBob
Binge Watcher

Re: Shows on Roku channel won't automatically play next episode anymore

Jump to solution

It is back to normal. I didn't have to reinstall the app. I think it might've just been a bug last night. Thank you for your help

View solution in original post

0 Kudos
5 REPLIES 5
RokuKarla
Retired Moderator

Re: Shows on Roku channel won't automatically play next episode anymore

Jump to solution

Hello @JimBob

Thanks for reaching out here in the Community!

In some cases, removing the affected channel and then re-installing it may help. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > System restart > Restart.

For detailed instructions, refer to this Support link: How to resolve a channel playback issue 

Let us know how it goes!


Regards,
Karla

0 Kudos
JimBob
Binge Watcher

Re: Shows on Roku channel won't automatically play next episode anymore

Jump to solution

It is on the Roku channel itself, that is doing it. But I will give it a try. 

0 Kudos
JimBob
Binge Watcher

Re: Shows on Roku channel won't automatically play next episode anymore

Jump to solution

It is back to normal. I didn't have to reinstall the app. I think it might've just been a bug last night. Thank you for your help

0 Kudos
JimBob
Binge Watcher

Re: Shows on Roku channel won't automatically play next episode anymore

Jump to solution

I accidentally tapped the mark as solution button, as I was scrolling. Sorry about that. 

0 Kudos
RokuMary-F
Community Moderator
Community Moderator

Re: Shows on Roku channel won't automatically play next episode anymore

Jump to solution

Hi @JimBob,

Thanks for the update regarding your playback issue with The Roku Channel.

We're glad to know it's working now. Happy Streaming!

Let us know if you have any other questions, and have a good day!


Best regards,
Mary

0 Kudos