Hi @community users,
Thank you for keeping us posted here in the Roku Community!
We will be more than happy to take a closer look into this issue that you're experiencing. May we know what Roku device you're using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku steambar, Roku TV-Specify) Could you send us a photo or video of your running problem? What troubleshooting steps have you taken so far?
We'll wait for your response.
Thanks,
John
John
Roku Community Moderator
