Channels & viewing

[Louberg83]

After updating to the latest version of Rumble app, v9.1, the All Subscriptions section shows less than 30 videos. It makes using Rumble pointless until it will load more videos.  I'm back to watching YouTube.  I even removed the channel, system reset and added it back with no success. 

The new interface looks nicer but I assume this is an app issue Rumble needs to resolve.

[RokuMary-F · Accepted solution]

Hi @Louberg83,

Thanks for posting in the Roku Community!

Please be advised that each channel on the Roku platform is built and maintained by the channel provider themselves. If you encounter an issue within a channel that isn't occurring in every other channel on your device, you'll want to contact the channel provider directly to report the issue and request additional support.

You can reach them here: Rumble Support 

 

Best regards,
Mary

[Louberg83]

I sent Rumble support an email.  Very frustrating that it makes their app unusable if you can't see most of the videos you subscribe to.   Is there any way to go to a previous version of the app and not use the most "up to date" version.

[AvsGunnar]

@Louberg83 

You can try using the older RumbleTV channel/app  https://channelstore.roku.com/details/458ecef80b412327152af7d77b343632/rumble-tv.

It is deprecated and can be removed at any time by Rumble.  I like the old layout better but does seem to crash quite a bit.  There were user complaints that the old version only listed 50 subscriptions.  The new version of Rumble has solved all the crashing issues so definitely more stable than the older version of Rumble and RumbleTV. 

If you plan on keeping more Rumble subscriptions than what the Rumble channel/app allows, you may want to look into some sort of casting ability from a laptop or mobile device through the Roku device.  I generally keep between 20-30 subscriptions on Rumble so have not run into the issues experienced with users with many more than that.

[DalTex]

The Rumble channel is not working. Just says "Loading" continuously and nothing else. Have to use the old Rumble TV app which always says "This channel will soon be removed". Also, The Weather Channel is not keeping me logged in. Never had a problem with this till about 3-4 months ago. Now, I have to re-log in every week. Come on, Roku, fix these problems. Your subscribers/customers depend on being able to access their channels/apps when they want to watch them.

[RokuJohnB]

Hi @DalTex,

Thanks for posting in the Roku Community!

We understand that you're having a problem with Rumble and the Weather Channel. We're happy to help. We suggest contacting the channel provider's customer support team to report the issue and get help. Channels on Roku are maintained by the channel developers themselves. In this case, there's likely an issue within that specific channel that needs to be addressed with an update from them.

If there is anything else we can do to help you, please let us know.

Best regards,

John