Channels & viewing

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Tony1954
Reel Rookie

Re: Roku updated and have lost all my Antenna channels.

So the two replies above led me down a path to work around. Thanks! 

I find no way to add a new input. New apps sure, but no new input. You can RENAME an input, and this is the important part that leads to a fix. . In fact you do not have to choose between only antenna TV broadcasts and only the hundreds of streaming Roku channels. But at least on my TV you can't have them together. The antenna broadcast channels on my TV cannot be found in the LIVE TV APP, no matter what I do.   If they are there  they are so buried as to be useless. 

For my Roku TV (TCL) I had both an APP named LIVE TV and an INPUT named LIVE TV. Appearance wise they are the same - except the APP has a blue background and the INPUT has no background color. The INPUT Live TV was also clustered in with the other INPUTS in use (HDMI 1 & 2. etc)

Nothing I did to the blue background APP for Live TV ever  helped with the Antenna broadcast channels. But the INPUT Live Channels was the fix. Under settings/live tv/manage - I checked  the box for "broadcast channels only", Then said renamed it (you get multiple choices, I selected Antenna TV) Then I went back and had it scan for channels. Not just rescan - but the start over choice that forgets everything already stored. 

So now I have the APP named Live TV that has all of Roku's channels. And an INPUT named Antenna TV that has only the broadcast channels. 

You know - they way Roku should have it set it up by default.  In fact I am fairly certain it was the way my TV menu was set up when I first brought it home.  Likely Roku gets $$ (share of advertising revenue I would guess) for the streaming channels and doesn't get a penny of the advertising dollars on antenna, broadcast channels. So they "prioritize" the streaming . 

I will not purchase another TV set up like this again. The OS platform for streaming built into the set just opens up too many issues. Better to have the TV only connecting to the 'net  when a specific HDMI port is in use. 

 

MrsNut
Streaming Star

Re: Roku updated and have lost all my Antenna channels.

I had the issue for a bit that I had to hide my streaming to "find" my OTA channels and vice versa. However, someone posted a workaround,  I did exactly what it said, now on my TV home screen in addition to the other tiles, I have a specific tile that says ANTENNA. It actually sits next to the ROKU tv tile. When I use the ANTENNA tile, my streaming channels are still attached to it, my favorites are still there, it just maintains my OTA channels where ROKU dropped something after an update last year. That update left people with OTA channels questioning what happened. I'm grateful to the person who posted the workaround and without changing or buying anything my ANTENNA tv channels are at the tip of my fingers.

tcanthonyii
Reel Rookie

Re: Roku updated and have lost all my Antenna channels.

I made the changes in the last few posts and got my channels back. The weird thing is that I’ve selected both live tv tiles and neither would display my channels. Hopefully this sticks around now. 

0 Kudos
RokuCarly
Community Moderator
Community Moderator

Re: Roku updated and have lost all my Antenna channels.

Hi, @tcanthonyii.

Thanks for keeping us posted.

For future assistance, feel free to reach out anytime you need help or create a new post for different concerns. We'd be more than happy to continue helping you.

You may also visit our support website for additional troubleshooting resources. 

We hope you continue to have a Happy Streaming! 💜

Warm regards,
Carly

Carly Y.
Roku Community Moderator
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StevenVZ
Newbie

Re: Roku updated and have lost all my Antenna channels.

This is a load of bull**bleep**. Why would you change it on your customers who wants antenna tv? Quit treating your customers like **bleep** and changing stuff on them without their permission. Another thing you like to do is change the theme. Nobody asked you to change their theme I guarantee it so quit doing it. It should be this **bleep** difficult to watch TV. Quit being assholes!!!

RokuCarly
Community Moderator
Community Moderator

Re: Roku updated and have lost all my Antenna channels.

Thank you for joining us here in the Roku Community, @StevenVZ!

We appreciate you sharing your feedback with us. We'd be happy to provide further information about this.

If you are experiencing the same issue posted above about losing all of our OTA Live TV channels, we'd be more than willing to include your device in the investigation. This could be a software issue, and the team is currently reviewing it.

  • Roku device model, serial number, device ID, and current software version. (this can all be found in Settings > System > About)
  • Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)
  • Zip code and a photo of your Live TV channel guide.

Furthermore, on various occasions throughout the year, such as Valentine's Day or Halloween, Roku releases seasonal themes that only appear for a short period of time, e.g., 3 days. Your Roku device will automatically display a seasonal theme and automatically switch back after it expires.

No worries! You may disable this under Settings > Themes > Seasonal themes > Off.

We hope you find this information helpful and we'll be looking forward to your response.

Warm regards,
Carly

Carly Y.
Roku Community Moderator
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kumquat
Reel Rookie

Re: Roku updated and have lost all my Antenna channels.

Just wanted to give a massive middle finger to Roku for their unbelievably hostile product and user experience. I no longer give a fk how cheap these TVs are, I will never fking buy one again. fk everyone at this company, fk the product team, fk the CEO. I wish you all the absolute fking worst.

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