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33OB's avatar
33OB
Newbie
3 years ago

Roku home page not connected

I reconnected my 4K streaming stick after a vacation.  Home page comes up but says “Not connected”.  No functions.

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  • 33OB's avatar
    33OB
    Newbie
    3 years ago

    Found that WiFi router needed to be rebooted.

    • RokuNimfa-C's avatar
      RokuNimfa-C
      Retired Moderator
      3 years ago

      Hello 33OB, 

      Thanks for reaching out to the Roku Community. 

      We catch that you are having an issue with the network connection on your Roku device. Were you able to resolve the problem by restarting your router? Do you still need additional support? If you have any further questions or concerns, please don't hesitate to reach out.

      Keep us posted.


      Regards, 
      Nimfa