Channels & viewing

[Hokwah]

unable to view Roku Channel after unistall and install the app.

below is the Roku info:-

3600X - ROKU STICK

SERIAL NO : 5S467K132975

IP ADD : 118.101.170.43

[Strega2]

Roku says: "The Roku Channel is available in the United States, Canada, Mexico, and the United Kingdom" The IP address in your post is listed as being in Malaysia, so it looks like a location issue.

[RokuCarly]

Welcome to the Roku Community, @Hokwah!

Thanks for letting us know about accessing the Roku streaming platform. We'd like to provide further information about this.

In addition to what our Community Guru provided above, Roku streaming devices vary from region to region. A Roku device will work in any location. However, channels may not be available on your device in that location, depending on each channel provider's discretion.

You may check this link to help you check if your location is being supported: Roku Supported Locations

We hope this helps!

Best regards,
Carly