Channels & viewing

[RokuJharra-Q]

@mgmarron79 

Thanks for the detailed info! Can you snap a photo of the TV screen where the issue happened? That'll help us investigate further.

Looking forward to your response!

Roku Community Team

[Plutjen]

Why should we look up all this information? It’s Roku’s problem, not ours! Just fix the **bleep** problem. You’ve got hundreds of complaints on this issue and it’s been going on for a long time. You say you’re going to look into it yet nothing happens. All you need is to do is turn on a Roku tv and you can see the problems for yourself. Get your technicians off their lazy butts and tell them to FIX IT!!!! And don’t act like you’ve just heard about this. It’s an ongoing issue and it’s way passed time to address this issue!! 

[Bob75]

PLEASE ROKU FIX THIS PROBLEM,

IT IS NOT FIXED

[RokuJharra-Q]

@Bob75 Thanks for keeping us posted!

We’re still investigating reports that it’s affecting others. We also recommend trying to relaunch your live antenna channel to see if the issue is still happening. If you're still having trouble, please share the details I mentioned above for further investigation. 

Thanks for your help! We're still looking into this and will keep you updated as we learn more.

Roku Community Team