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Hi, I have a Roku Express 4k+. I found a great Live TV channel to keep on for my dogs while I'm at work. However whenever I get home the channel is off (black), TV is still on. What do I have to change so it stays on all day for my dogs? What am I missing in the settings please? Thanks!
A "Power" item has been added in the "Settings > System" menu for some of the newer Roku device models: Streaming Stick 4K/4K+ (3820/3821) Express 4K/4K+ (3940/3941) Roku 4 (4400) Ultra/Ultra LT (4800/4801) .. and likely any newer devices than these You can check your model and model number via Roku menu path Settings/System/About.
If you have one of these models, the "Auto power savings" item in the Power menu will put your Roku device into a low power standby condition after a 20 minute period of inactivity. In this low power state neither its connection to your home network nor its HDMI connection to your TV are active. If your TV was off and you turn it back on while the Roku is in this state, this often leads to a "no connection" error display on the TV, and on some TVs can lead to HDCP copy protection errors and other connection problems when the HDMI connection is reestablished.
Pressing a Roku control key (like the Home button) on your Roku remote (not Power, Volume, or Mute buttons, if your remote has them, as they act on the TV, not the Roku) should bring the Roku out of standby and back to full operation. Pulling the power for a few seconds to restart the Roku will restore full operation as well.
If you disable "Settings > System > Power > Auto power savings > After 20 minutes of no interaction" it should prevent your Roku from going into standby in the first place. The power savings are very small and for the hassle it causes many users, I don't think it's worth having this feature activated.
The Roku "Bandwidth saver" function kicks in when the Roku has received no user input in four hours. It asks if you are still watching, and if it receives no response, it exits the current stream and returns the Roku to its home page. At that point, further inactivity will trigger the screensaver if you have one enabled.
You can turn this feature on and off via Settings > Network > Bandwidth saver
Note that some individual channels may have a similar feature.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
A "Power" item has been added in the "Settings > System" menu for some of the newer Roku device models: Streaming Stick 4K/4K+ (3820/3821) Express 4K/4K+ (3940/3941) Roku 4 (4400) Ultra/Ultra LT (4800/4801) .. and likely any newer devices than these You can check your model and model number via Roku menu path Settings/System/About.
If you have one of these models, the "Auto power savings" item in the Power menu will put your Roku device into a low power standby condition after a 20 minute period of inactivity. In this low power state neither its connection to your home network nor its HDMI connection to your TV are active. If your TV was off and you turn it back on while the Roku is in this state, this often leads to a "no connection" error display on the TV, and on some TVs can lead to HDCP copy protection errors and other connection problems when the HDMI connection is reestablished.
Pressing a Roku control key (like the Home button) on your Roku remote (not Power, Volume, or Mute buttons, if your remote has them, as they act on the TV, not the Roku) should bring the Roku out of standby and back to full operation. Pulling the power for a few seconds to restart the Roku will restore full operation as well.
If you disable "Settings > System > Power > Auto power savings > After 20 minutes of no interaction" it should prevent your Roku from going into standby in the first place. The power savings are very small and for the hassle it causes many users, I don't think it's worth having this feature activated.
The Roku "Bandwidth saver" function kicks in when the Roku has received no user input in four hours. It asks if you are still watching, and if it receives no response, it exits the current stream and returns the Roku to its home page. At that point, further inactivity will trigger the screensaver if you have one enabled.
You can turn this feature on and off via Settings > Network > Bandwidth saver
Note that some individual channels may have a similar feature.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
My wife and I listen to music throughout the day and the Roku stops every 20 minutes. I want to disable it. According to the above solution, this is done using the Power setting. If my device doesn't have that, how else can I disable this?
@Nsretired2010, if you don't have the Power option in the Settings->System menu path then the above doesn't apply (your device doesn't have "power saving"). Something else must be happening. What app are you using?
Roku Community Streaming Expert
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