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Sansa279
Newbie

Cant install disney+ on new roku ultra.

I dont know why. I recently bought the ultra 2024, and cant install disney+.

What is weird is that im upgrading from the ultra 2019, in which disney+ works totally fine. 

I dont know what to do because there seems to be no reason why, and this wont let me change to the new device.

Btw im in Uruguay.

 

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renojim
Community Streaming Expert

Re: Cant install disney+ on new roku ultra.

Roku doesn't support Uruguay.  The apps available to you will be severely limited.  It's surprising that you can get it to work on any device.  Are both devices linked to the same Roku account?

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Cant install disney+ on new roku ultra.

@Sansa279 Welcome to the Roku Community!

Thanks for sharing your issue about not being able to install Disney+ on your Roku. As @renojim pointed out, the app availability may vary based on your location and the agreements between Roku and the broadcasters. Furthermore, you can reach out to the channel’s support team for help.

 

Thank you for your understanding! 

 

The Roku Community Team

Jharra Q.
Roku Community Moderator
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