Hey everyone!
Status update 07/17: Good news! This issue is now resolved.
If you ever encounter the same problem in the future, please don't hesitate to reach out for help.
Happy Streaming!
Roku Community Team
Thanks for keeping us posted, BootseyWootsey
We want to assure you that our team will work on this issue further. We'd also like to gather the specific season and episode in which the closed captions are not in sync. Our team would like to know if the issue happens with a specific or multiple episode, or happens throughout the season.
Keep us posted.
Best wishes,
Kash
Jan 04, 2025
Murdoch Mysteries season 6 is displaying the wrong dialogue. The dialogue is several episodes off.
A very short test of season 7 saw the correct dialogue being displayed.
Hi, shorterthan15
Thanks for posting, and welcome to the Roku Community.
We appreciate you for bringing this to our attention. Our team will be working on the issue to correct the dialogue and the sync of the close captions with the Murdoch Mysteries Season 6.
Additionally, we would like to ask about the specific episode in season 6 so our team can manually review it to correct it.
Keep us posted.
Thanks,
Kash
How do you suggest we do that?
For one thing, someone else in this very thread already gave you a list of episodes that are broken.
I tried myself to send you a detailed list of episodes, with which episode is paired with which subtitles, to make it easier to fix.
After going to seven layers of authentication, my post was marked as spam.
I'm guessing you don't really want to fix it. That would require listening to customers, and - gasp! - work!
