Channels & viewing

[KCSC]

Same problem:

drm content error in discovery+
YouTube menu loads but when trying to play something get connection error

HBO+ menu takes a long time to load then shows won’t play

hulu “network error” menu won’t even load

Roku TV 7111X

TCL model 55S401

Serial number YNOOSK639560

device id CN67CS 639560

Software version 10.5.0 build 4201-30

issue id 60-467-711

[Bucktuskl]

I have exactly the same issue. Ever since the last update my TV has almost been unusable. 

[Brandy4]

Model: 4670RW _ Roku Ultra

Serial number: YJ009J339880 (KXA019339880)

Software version: 10.5.0 * build: 4201-46

Timestamp: 2021-11-21T21:25:34Z

Issue ID: 80-467-845

[Brandy4]

Are you guys working on this problem?

[SidM49]

They told me there’s “no fix” for this yet. So frustrating!

[RokuMary-F]

Hi everyone,

Thank you for reporting this issue to Roku Community.

Our engineering team has been investigating this issue closely and once more information is available I'll be sure to let the Community know.
Please be aware that we are actively monitoring and investigating the discussions on this thread. Thanks again for your continued patience.

Regards,
Mary

[shiftsport]

I am using a Roku Ultra, Software 10.5.0 build 4201-46 and have experienced many DRM playback issues and errors.  What is Roku going to do about credits because I can't watch streaming services I've paid for and now missing. 

[shiftsport]

Roku Ultra 4670RW

Software version: 10.5.0 build 4201-46

I am getting many DRM Content Errors for many streaming services I've paid for.  Youtube TV, Discovery+, Disney + and many others.

Hey ROKU, When will this be fixed and how are we going to be compensated for streaming services we have paid for and cannot watch?

[Polsleybarnes]

I found this and it fixed the issue for me.

https://community.roku.com/t5/Playback-Issues-Audio-Video-Power/OS-10-5-Some-older-Roku-TVs-and-Roku...

[SidM49]

Agreed. It removed the 10.05 update and now everything is working.