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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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NHBob
Level 7
3 weeks ago

Re: Hoopla channel only has three categories

I have exactly the same problem.

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2 REPLIES 2
RokuMary-F
Community Moderator
Community Moderator
3 weeks ago

Re: Hoopla channel only has three categories

Hi @NHBob,

Congrats on your first post in the Roku Community!

We would be more than happy to assist and take a closer look to see how we can help with your Roku device. A few questions here to better understand what you're experiencing:

  • Which streaming channels are you experiencing this issue on?
  • What was the error message when attempting to stream the channel?
  • What are the steps to reproduce the issue you are seeing?

With more detailed information, we will be able to assist you further.


Best regards,
Mary

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jmhabo
Level 9
3 weeks ago

Re: Hoopla channel only has three categories

Since my original post, I have used this workaround...

I installed the Hoopla Android app on my phone. The Hoopla Android app has all the content categories or genres. I find and "Borrow" what I want to watch in the Hoopla Android app then open the Hoopla Roku app and my borrowed content is shown the Hoopla Roku app "Borrowed" category.

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