Channels & viewing

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Re: Hoopla channel only has three categories

I have exactly the same problem.

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Community Moderator
Community Moderator

Re: Hoopla channel only has three categories

Hi @NHBob,

Congrats on your first post in the Roku Community!

We would be more than happy to assist and take a closer look to see how we can help with your Roku device. A few questions here to better understand what you're experiencing:

  • Which streaming channels are you experiencing this issue on?
  • What was the error message when attempting to stream the channel?
  • What are the steps to reproduce the issue you are seeing?

With more detailed information, we will be able to assist you further.

Best regards,

Mary F.
Roku Community Moderator
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Binge Watcher

Re: Hoopla channel only has three categories

Since my original post, I have used this workaround...

I installed the Hoopla Android app on my phone. The Hoopla Android app has all the content categories or genres. I find and "Borrow" what I want to watch in the Hoopla Android app then open the Hoopla Roku app and my borrowed content is shown the Hoopla Roku app "Borrowed" category.

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Channel Surfer

Re: Hoopla channel only has three categories

I think you must update your hoopla channel on Roku TV to get updated version of this channel. If the problem remains the same, you can use the hoopla app on your Android device which works great from my personal experience.

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