FINALLY!!! Two years of TOTAL FRUSTRATION reading COUNTLESS suggestions on multiple web sites on how to fix this problem, including tons of time wasted with repeated resets and reloads, and STILL NO SOLUTION . . . until NOW!
CONGRATULATIONS to "All47verses" for finding THE CORRECT ANSWER:
Go to Settings>System>Control Other Devices
Uncheck "1-touch play".
We have a WINNER!!!!!!!!!!
