Channels & viewing

[Johnhanckel]

Why am I getting this when I try to watch Fox News on any of my Roku devices? I get this on one TV and they are no other TVs on in my house.

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[atc98092]

You need to contact Fox News support about that. It's their app that is giving you the alert, not the Roku itself. 

[Johnhanckel]

I am actually trying to watch it through Fubu

[atc98092]

That’s still not Roku. In that case you need to contact Fubu. 

[RokuJharra-Q]

@Johnhanckel Thanks for the post!

We appreciate you sharing this issue with us. I'd like to know if you have multiple devices using the service. Are you sharing your password with anyone who might be streaming at the same time?

Most services limit the number of streams that can happen at once. If that’s not the case, try reaching out to the app support for help. Just a heads up, the channel logins and authentication are handled by the channel developers directly.

Thanks for your understanding!

Roku Community Team

[makaiguy]

Any active viewings on computer browsers, mobile devices, and other streaming devices count too.

I had something similar once a few months ago on a different channel.   By now I don't recall which of these standard processes got me out of it:

RESTART THE ROKU

Depending on your Roku model you'll find the "System restart" under "Settings > System > Power", or if you have no Power option, under "Settings > System".
 
If a restart doesn't do it, or if you don't have sufficient control with the remote to navigate the Roku menus, you can also restart by pulling the power plug to the Roku for a minute or so then plugging it back in.
 
** If yours is a Roku TV with "Fast TV" start enabled, turning the set off/on just puts it in/out of a low power standby state and doesn't give you a complete restart.  Use the restart methods above. 

REMOVE AND REINSTALL THE CHANNEL

After removing the channel, but BEFORE reinstalling it, RESTART** your Roku to clear its memory cache.  Without the restart you may not get a clean reinstall.  This is not a cure-all but at least it will assure you of having an uncorrupted copy of the current channel app.
 
Depending on your Roku model number you'll find the "System restart" option under either "Settings > System > Power" or under "Settings > System".   If you don't have sufficient control to use the menus, or if it is just more convenient, you can also restart by pulling the power plug for a short while, then plugging it back in.
 
**On a Roku TV with "Fast TV Start" enabled, turning the TV off/on only puts you in/out of a low power standby state, it does NOT give you a complete restart.  Use the methods above.