Channels & viewing

[vm7]

My Paramount Plus app won’t open. When I click, it loads for a few seconds before returning to the Roku Home Screen. I tried checking for updates, and uninstalling, restarting (via system settings), and reinstalling, to no avail.

It seems like this problem has come up in the past, and may have required a back-end fix, but is there anything I can try?

[HDMIGuy]

@vm7 Is this an older Roku device?  

[vm7]

About 2.5 years old; Paramount+ worked fine until yesterday

[RokuJharra-Q · Accepted solution]

@vm7 

Thanks for the update! Did you sign up for the standalone app? If you did and the troubleshooting steps didn’t work, it’s a good idea to reach out to the channel’s support team for further help.

Please know that many channels/apps on Roku are created, maintained, and updated by the channel providers themselves.

We hope to get this figured out soon!

Best,
The Roku Community Team