Channels & viewing

[Comfoosed]

New Roku user here. Amazon Prime in the Philippines. It has been available for some time now on Smart TVs and android streaming boxes, how about Roku? Can't you and Amazon resolve this?Search, voice, etc. - activate these for your Phil. users.

[RokuMary-F · Accepted solution]

Hi @Comfoosed,

Thanks for your first post in the Roku Community!

We can certainly understand your concern that you want to stream Amazon Prime Videos on your Roku device as well as to enjoy other Roku features.

Please be advised that channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact Amazon Prime Videos to inquire further about whether they offer their channel/service on the Roku platform in the Philippines.

In addition: 

• Roku Search is available in English in Canada, Ireland, the United Kingdom, and the United States, and in Spanish in Mexico and the United States
• The Roku mobile app is available in Argentina, Brazil, Canada, Chile, Columbia, Costa Rica, El Salvador, France, Guatemala, Honduras, Ireland, Mexico, Nicaragua, Panama, Peru, the United Kingdom, and the United States.

We hope to expand real soon, we are sorry for the inconvenience.


Best regards,
Mary

[atc98092]

@Comfoosed Roku has nothing to do with it. The channel provider has sole control over the locations their channel is available. Roku cannot override those settings. Since the Philippines is not an officially supported country for Roku, it's unlikely that Amazon (or any other provider) will grant access there.

To see the list of supported countries, simply go to the main Roku web site, scroll to the bottom, and you'll see a country name with a "change" link next to it. Click that link and a box appears that lists the countries that are supported by Roku. If your country is not listed there, you have no assurance that any channel on a Roku device will work.