Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Playing a show but cant get ot to play

  • Why can't I certain shows to play ,but some will. It's no error it just won't play when I click on what I want to watch. This is happening on bet+ on the roku channel.
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Community Moderator
Community Moderator

Re: Playing a show but cant get ot to play

Hi @Tiascott39,

Greetings and welcome to the Roku Community!

Thanks for letting us know about the behavior you are seeing with your Roku device, and we're very sorry to hear about the troubles. To resolve the issue, we recommend performing the steps below to resolve the issue.
1. Remove the channel by highlighting it and pressing the star (*) button.
2. Restart the Roku device from Settings > System > System Restart.
3. Install the channel again.

For more troubleshooting steps with any channel playback issue, follow our Support link: How to resolve a channel playback issue | Official Roku Support
Keep us posted on how it works.

All the best,

Takashi O.
Roku Community Moderator
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