@MelodyCMc Thank you for the post!
We want to inform you that this matter has been referred to the appropriate team for further investigation. We greatly appreciate your additional information, which will assist us in addressing the issue more effectively.
Thank you for your cooperation.
Best,
The Roku Community Team
That team must be swamped, it is now friday and it still has not been resolved
Hi @M74cran,
Greetings from the Roku Community!
Our Roku team is working on this issue and will update you as soon as we have information about it. In the meantime, we appreciate your patience while we address this matter.
Thank you for your cooperation and understanding.
Best,
The Roku Community Team