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Re: Photo streams only displaying some of my photos on slideshow
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Re: Photo streams only displaying some of my photos on slideshow
Hi Brownala!
Thank you for sending the screenshot. I definitely don’t have that « See all » option despite having uploaded more pictures recently.
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Re: Photo streams only displaying some of my photos on slideshow
Thanks for info
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Re: Photo streams only displaying some of my photos on slideshow
Oh Boy, here we go again, more BS. "It seems like a technical issue"- as opposed to what, an existential issue? It's NOT the user's fault! It's a Roku problem, it's lousy software, period. Hundreds of users with the same problem should give you a clue.
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Re: Photo streams only displaying some of my photos on slideshow
It is definitely on Roku's end and not the user. Seems the company upgraded the number of photos one can add to a file in the web host but forgot to map the expanded file size to the TV screensaver feature. Eventually, one of the coders will figure it out, but the standard message that gets generated is insulting and why I won't buy another unit of this brand.
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Re: Photo streams only displaying some of my photos on slideshow
Hi Community users.
Thanks for posting here in the Roku Community regarding an issue with Photo Streams.
We'd like to gather more details about this issue so our team can review this case. Kindly provide the following details below:
- Roku device model, serial number, device ID, and software OS/version. (These can all be found in Settings > System > About).
- What version/build is the Photo Stream channel? (This can be found by selecting the channel on the Home screen and pressing the * button).
- Tracker ID when this issue occurs. (When you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID).
- A photo or video clip referring to the issue,
We look forward to your response.
All the best,
Kash
Roku Community Moderator
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Re: Photo streams only displaying some of my photos on slideshow
Hello,
I already sent this info on 5/18/2023 but never heard from you. Here is the same info again:
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Re: Photo streams only displaying some of my photos on slideshow
Hi @Marie7,
Thanks for posting and providing the device information needed in the Roku Community!
Please be advised that we have passed along the information you provided to the appropriate Roku team for further investigation. Once we have available updates, we'll make sure to update this Community thread.
We hope to get everything sorted out soon, and we appreciate your patience with us in the meantime.
All the best,
Chel
Roku Community Moderator
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Re: Photo streams only displaying some of my photos on slideshow
Same problem with my photo stream. It’s not the consumer doing anything wrong….it is rokuuuu
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Re: Photo streams only displaying some of my photos on slideshow
Hi @Biluso,
Welcome, and thanks for your first post in the Roku Community!
Please be advised that we are currently aware of the issue, and our engineering team has been investigating this issue closely. We want to resolve this as soon as possible but need more details. Can you please provide us with the information from @RokuTakashi posted above?
Once we have the information, we can pass it along to the appropriate Roku team to investigate further.
All the best,
Chel
Roku Community Moderator