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garybazo
Newbie

Peacock app programs locked

All programs are locked when they shouldn't be locked like America's got talent ....I should be able to watch anything but I can't watch anything there is a lock in the upper left corner of each & everything I wanna watch please correct this problem I would greatly appreciate it...I even rebooted the Roku device still can't watch anything

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garybazo
Newbie

Re: Peacock app programs locked

Model 3941rw -Roku express 4k

Serial number...x01600escwtw

Device ID :SOAH514SCWTW

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RokuCarly
Community Moderator
Community Moderator

Re: Peacock app programs locked

Welcome to the Roku Community, @garybazo!

Thanks for reaching out. We'd be happy to be of assistance here and help you access all of the content available inside the Peacock TV app. 

Firstly, do you have an existing subscription to this app? If so, do you know which type of subscription you purchased? If you see a lock icon on certain content on Peacock, it may indicate that a specific subscription is required to stream it.

For more details about streaming content inside the Peacock TV app on your Roku, we highly recommend connecting to their Support team for further assistance. You may reach them here: Peacock TV Support

We hope you find this information helpful. 

Warm regards,
Carly

Carly Y.
Roku Community Moderator
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