Channels & viewing

[MaryZee]

as of about 5 hours ago Peacock and Hulu app will not play content anyone else reported this and is it being fixed?  all other apps are fine 

[Skipper61]

Having same problem with Hulu and Peacock on my Roku tvs. They do work on my computer and Kindle Fire.

[RuthC54]

Same problem here

[Barney3]

Same problem here.  Is Roku working on the problem?

[julienebraska]

I have having the same issue with both Hulu and Peacock on my Roku. 

[MaryZee]

did this just happen today ??

[Barney3]

Yes it was fine yesterday

[RokuCarly · Accepted solution]

Greetings Community users,

Thank you for posting here at the Roku Community!

We recognize that you are having playback issues with the Peacock and Hulu channels, but no worries, we're here to give you assistance.

To troubleshoot your device, follow these steps:

1. Press Home on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart

Here is the link for reference: How to system restart or factory reset your Roku streaming device

If the issue still persists, please don't hesitate to let us know and we'd be more than happy to continue assisting you.

All the best,

Carly

[MaryZee]

Thank you Carly,

I took all those steps before posting which really is a waste of time if there is an outage at your level.  I then saw on Twitter about 10 hours after the issue that Roku is aware and fixing the problem.  It is now working .  It would be nice if there was an outage update on your site and check back. Rather than wondering if it's just an individual issue.    

[1hotgranma]

Yes. Only hulu and peacock are out. Everything else is good.