Channels & viewing

[Billkal72]

Hello I am also having the same issue since Friday AM 12/8/22.

Went through the steps mentioned above and still having the same issue

My Roku model number is 4210X - Roku 2

Serial Number 5Y259A078178

[Billkal72]

Is there a support email I can send of there’s more info that you need?  It appears I have the same issue as others have stated.  I can open the application but when I go to play a show or movie (and LiveTV) it bumps out and back to the Roku main menu.

This has been happening since this past Thursday 12/8/22

[dragonboots2005]

I don't work for Roku, man.  lol 

[Jpage]

Same issue as everyone else. Paramount + App appears to work correctly until I click watch now and it crashes and takes me back to the Roku Home Screen. I’ve removed, updated, restarted and readded about 5 times now to no avail. Still doesn’t work. It’s the only app I’m having this problem with

Model - 4230x Roku 3

Serial # 4E654R161062

Software 11.5.0 build 4235-04

Tracker ID 62-499-070

[Billkal72]

Mine is doing the same thing

I have uninstalled App, Unplugged Roku for a few Hours, Plugged it back in an reinstalled app and is doing the same thing.  

Model 4210X - Roku 2

Serial No. 5Y259A078178

Software Version 11.5.0 * Build 4312-04

Microsd card - Not installed

[RokuMary-F]

Hi everyone,

We appreciate you bringing this to our attention and providing information.

We'll send this over to the Roku team for investigation. We'll get back to you once an update is available I'll be sure to let the Community know.

We appreciate your patience while we investigated this issue.


Best regards,
Mary

[RokuDanny-R · Accepted solution]

Hi Community users,

Thanks for your patience while we investigated the issue.

We believe this issue is now resolved.

Please keep us posted if you are still experiencing an issue and we will look further into the issue.

Thanks,
Danny

[RedOscar]

I am happy to report that my Roku 3 : 4200X is now playing Paramount Plus videos.

Thanks for getting this issue resolved.  I hope others have success with this update.

Red Oscar

[MarthaLM]

Paramount + is now working on my Roku. Thank you!

[Urtheissue]

@ RokuDanny-R

PARAMOUNT PLUS CRASHES EVERYTIME I TRY TO WATCH IT

ROKU DEVICE ID - S06J40AWKLFU

MODEL - D806X- ROKU TV

• SERIAL # - X007001WKLFU

SOFTWARE VERSION- 11.5.0  

BUILD 4312-CJ

PARAMOUNT PLUG VERSION 7.9, BUIILD 2022121222

TIME STAMP 2023-01-01T08:02:02Z

ISSUE ID FU-000-482