Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Worked yesterday but today as soon as I choose anything on Paramont Plus it goes back to Roku page on my TV. No issue on my phone. I restarted Roku and deleted the channel and re-added, but no success.
After removing a channel, best practice is to restart your Roku to clear its memory cache before reinstalling the channel. Without the restart you may not get a clean reinstall.
Depending on your Roku model and Roku version number you'll find the System restart option under either Settings > System > Power or under Settings > System.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
Thank you for reporting this issue to Roku Community!
We would like to know how to identify and resolve any playback issues. I have a few questions to better understand the behavior you are seeing:
When did this issue first start occurring?
Do you observe this behavior while using any other channel(s) on your device?
Have you tried removing the channel, restarting your device from Settings>System>Power>System restart (If you do not see a Power submenu, skip to the next step), then once it loads up again, adding the channel back once more to see if that clears things up?
What troubleshooting steps have you taken so far to try to resolve the issue?
With more information, we will be able to assist you further.
Last time i had issues with P+ i could remove the channel and reinstall it on my roku tv and as of today i cannot. i was trying to fix because i cannot get live tv on my P+ via my roky tv!! The P+ app works on my android phone but not my roku tv WHY ALL OF A SUDDEN?!?!?